Job Details - NADA

Transition case workers

Dubbo and Newcastle NSW
Community Restorative Centre
Community Restorative Centre


First Nations Identified and Non-Identified Positions available
  • Locations: Newcastle and Dubbo (Identified position)
  • Full time 38 hours per week
  • Contract to 30th June 2024
  • $79,807 gross per annum + super + generous salary packaging
Are you a dedicated, passionate case worker with experience in providing holistic trauma informed care? Want to make a real difference in reducing homelessness by supporting people transitioning from prison into safe and secure accommodation?

CRC is excited to be building a team of dedicated professionals for a dynamic new program. And we’d love to hear from you. 
  • Play a key part in our new program, and contribute to long-lasting change for our clients and the community 
  • Join a diverse and passionate team in a flexible and supportive organisation 
We want to hear from people from all backgrounds, including those with lived experience of the criminal justice system and homelessness. The skills and experiences of First Nations people will be particularly valued. 


The Opportunity

As a Transition Case Worker on our new Reintegration Housing Support Program (RHSP), you’ll be at the heart of a high-impact team. Supported by a Senior Transition Case Worker, you’ll use holistic case management to provide specialist reintegration housing and transitional support for people with complex needs who are leaving NSW Correctional Centres. 

Using a throughcare model focusing on the complex transition from incarceration into housing, your role includes:
  • Project and client support: You’ll actively build positive relationships with Government, community and other services to source relevant support and housing solutions. Receiving referrals, holistic case management, project administration and troubleshooting will make up most of your day. You’ll approach every task with empathy, keeping our clients’ goals front and centre.
  • Creating community connections for clients: Using an outreach model pre- and post-release, you’ll play a vital role providing clients with practical and psychosocial supports. The goal? To ensure long-term housing solutions and reduce recidivism.
  • Data, administrative and assessment duties: While the majority of this job involves client-facing duties, data collection will be an important part of your role. Supported by the Senior Transition Case Worker, you’ll conduct general administrative duties, Workplace Health and Safety monitoring, and updating and maintaining accurate case files.
  • Cultural safety: You’ll work in culturally appropriate ways in recognition of the unique cultural needs and over-representation of First Nations people in the criminal justice system.
Your usual work hours will be Monday to Friday, with occasional out-of-hours work, as required.

Why work for us?
  • Support programs that aim to break entrenched cycles of disadvantage, homelessness and imprisonment
  • Be part of a community-based agency that has been delivering effective services in our field for 70 years 
  • Join a dedicated, energetic team with a culture of flexibility, trust, integrity and respect
  • Access the support of Cultural Supervision for First Nations staff
CRC works with some of the state’s most stigmatised and marginalised people, and we are dedicated to providing them with the help they need. While our work can sometimes be challenging, the rewards are significant.

To join us, you’ll need:
  • Experience and skills in the provision of trauma-informed care
  • Knowledge and experience of working with complex and compounding needs such as homelessness, criminal justice system involvement, alcohol and other drug use, mental health and experiences of trauma
  • A current NSW Driver Licence
  • A current NSW Working with Children Check and Criminal Record Check (please note, a criminal record is not a barrier to being considered for a role with CRC)
  • Demonstrated cultural competency and knowledge of issues relating to Aboriginal and Torres Strait Islander and CALD communities
  • The right to work in Australi

How to apply?

How to apply:

CRC considers being Aboriginal or Torres Strait Islander is a genuine occupational qualification as specified under section 14 of the Anti-Discrimination Act 1977 (NSW).

We are committed to achieving a diverse and culturally safe workforce, and strongly encourage applications from Aboriginal and Torres Strait Islander people and people from CALD backgrounds for the non-Identified position. (Senior Youth Transition Worker position is also available)
Do you have the skills, positivity and work ethic to match our amazing team? APPLY NOW! Please submit your response to the selection criteria and upload a copy of your resume.

Previous applicants need not apply.
Applications will remain open until positions are filled. Please apply now

For more information and a copy of the Position Description please email us.

Applications close: 30 Sep 2021

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