Job Details - NADA

Manager of transition programs

Far West NSW
Community Restorative Centre
Community Restorative Centre


Identified Position

  • Located in Broken Hill
  • Full time 38 hours per week
  • Contract to 30th June 2024
  • $104,446 gross per annum + super + generous salary packaging

Are you an experienced and passionate manager with a solid background in leading teams providing holistic trauma informed care? Want to make a real difference in reducing reoffending by supporting First Nations people transitioning from prison into post-release support services?

CRC is excited to be recruiting a First Nations manager to lead a team of dedicated professionals for an established and well-respected program in NSW’s Far West. And we’d love to hear from you. 

  • Help us lead this program to make a lasting difference - for our clients and the community
  • Join an experienced and passionate team in a flexible and supportive organisation

We want to hear from people from First Nations backgrounds, including those with lived experience of the criminal justice system. 


The Opportunity

As a Manager of Transition Programs, you’ll be at the heart of a high-impact team. You’ll manage a team providing specialist transitional support for First Nations people with complex needs who are leaving NSW Correctional Centres in the Far West of NSW. 

Your role includes:
  • Team Leadership: You will provide formal supervision and informal support for team members using your strong interpersonal skills including your ability to communicate and engage confidently.
  • Program and client support: You’ll actively build positive relationships with Government, community and other services to source relevant support services. Receiving referrals, holistic case management with a small caseload, project administration and troubleshooting will make up most of your day. You’ll provide invaluable support to team members, and you’ll approach every task with empathy, keeping our clients’ goals front and centre. 
  • Creating community connections for clients: You will support the team to deliver services using an outreach model pre- and post-release, providing clients with practical and psychosocial supports and linking with relevant services in the community. 
  • Data, administrative and assessment duties: Data collection and reporting to funders will be an important part of your role. You’ll conduct general administrative duties, Workplace Health and Safety monitoring, and ensuring the team updates and maintains accurate case files and data entry. 
  • Cultural leadership and safety: You’ll provide leadership for the team in working in culturally appropriate ways in recognition of the unique cultural needs and over-representation of First Nations people in the criminal justice system. You will ensure Aboriginal and Torres Strait Islander cultural values, strengths and differences are recognised and incorporated into the management and delivery of the program.
Your usual work hours will be Monday to Friday, with occasional out-of-hours work, as required.

Why work for us?
  • Support programs that aim to break entrenched cycles of disadvantage, intergenerational trauma and imprisonment for First Nations people
  • Be part of a community-based agency that has been delivering effective services in our field for 70 years 
  • Join a dedicated, energetic team with a culture of flexibility, trust, integrity and respect
  • Access the support of Cultural Supervision for First Nations staff
CRC works with some of the state’s most stigmatised and marginalised people, and we are dedicated to providing them with the help they need. While our work can sometimes be challenging, the rewards are significant.

To join us, you’ll need:
  • To be of an Australian First Nations background
  • Experience in effective people management
  • Experience and skills in the provision of culturally safe, trauma-informed care for First Nations People
  • Knowledge and experience of working with complex and compounding needs such as homelessness, criminal justice system involvement, alcohol and other drug use, mental health and experiences of trauma
  • A current NSW Driver Licence
  • A current NSW Working with Children Check and Criminal Record Check (please note, a criminal record is not a barrier to being considered for a role with CRC)
  • Demonstrated cultural competency and knowledge of issues relating to local Aboriginal communities

How to apply?

How to apply:

CRC considers being Aboriginal or Torres Strait Islander is a genuine occupational qualification as specified under section 14 of the Anti-Discrimination Act 1977 (NSW).

Do you have the skills, positivity and work ethic to match our amazing team? 
APPLY NOW! Please submit your response to the selection criteria and upload a copy of your resume.

Applications close by close of business 13th October 2021

For more information and to apply click on this link

For a copy of the Position Description please email us.

Essential Criteria (for Job Adder application)
  • Do you identify as Aboriginal or Torres Strait Islander?
  • Do you have a current NSW Driver’s Licence?
  • Do you have a current NSW Working With Children Check?
  • Do you have a current Criminal Record Check (please note this is required to be eligible to apply for an Authority to Enter a Correctional Centre, which is an essential requirement of this role.)
  • Please detail your Tertiary qualifications in Welfare, Health or related field and or/significant practical and theoretical knowledge of working with First Nations people with unmet multiple needs (including intellectual disability, cognitive impairment, mental illness, AOD etc.)
  • Please detail your knowledge and strong connections with local Aboriginal and relevant non-Aboriginal services. 
  • Please detail your experience in the management and leadership of casework staff.
  • Please describe your knowledge of, and sensitivity to, the needs and issues facing people involved in the criminal justice system.
  • Please demonstrate your cultural competency and knowledge of issues relating to Aboriginal & Torres Strait Islander communities.
  • Please outline your strong interpersonal skills including your ability to communicate and engage confidently with all stakeholders.
  • Please outline your project administration and development skills, including ability to maintain service budgets and compliance with funding agreements.
  • Please detail your computer skills including database, Microsoft Office 2007-2010 (especially Word, Excel and PowerPoint).
  • Please outline your understanding of CRC's values and ways of working with clients and how these align with your values.

Applications close: 13 Oct 2021

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