Coronavirus news and resources for managers and leaders

This page will be continually updated. Last update: 28 January 2020
For news and resources specific to frontline workers and their clients, click here.
For members’ frequently asked questions, click here.

News and events

COVID-19 vaccination in NSW
28 January 2021
NSW Health landing page New!
FAQs New!

Update to COVID-19 screening questions for staff, visitors and clients
18 November 2020

Following on from the news of COVID-19 cases in SA (and NZ) – the Ministry of Health has advised some slight changes to queries of staff and guests/visitors. What does this mean for NSW? Download the screening questions [PDF] 

Stay up to date on guidance about testing or contact your contract manager.

COVID-19 response plan template
NSW Health has developed a new COVID-19 resource for NGOsthe COVID-19 response plan template [PDF]. The template is designed to complement the recently released Incident action plan [PDF] document and to assist services who do not have a COVID-19 preparedness plan in place and wish to create one, or who may have hastily created their COVID-19 preparedness plan at the start of the pandemic and wish to update their plan with the latest information. 

It is essential that AOD services maintain infection control protocols, including COVID-19 screening and testing. Make sure you know local testing clinics and how you can support your clients to access them. Learn more.

How to wear a maska visual guide
NSW Health has developed a two-page visual guide for how to wear a mask to help prevent the spread of COVID-19. Please click here [PDF] to access the resource.

Election to exclude government grants from turnover for charities

Charities registered with the Australian Charities and Not-for-profits Commission (ACNC) can use this form to elect to exclude government grants from their JobKeeper turnover test.

Sector watch updates
2 November 2020
7 September 2020
7 July 2020
25 June 2020
26 May 2020
6 April 2020
23 March 2020

Recorded webinars

CMHDARN: Evaluating service changes due to COVID-19
Presented by Professor Anthony Shakeshaft, Deputy Director of the National Drug and Alcohol Research Centre
Watch the video

Reporting Minimum Data Set: Data entry during COVID-19
Watch the video
Download the flowchart [PDF]

COVID-19 infection control: A focus on residential AOD treatment (30 April)
Watch the video
Webinar slides [PPTX]
Q&A from the webinar [PDF]

Participate in the opioid overdose response and take home Naloxone program (21 April)
Watch the video

Coronavirus (COVID-19) Ministry webinar (1 April)
Watch the video
Slides from the webinar
Q&A from the webinar [PDF]

From Justice Connect:


For non government AOD services

Check the Policy Toolkit for documents to support human resources changes during this time.
Essential worker template letter [DOCX]
Human resources policy template [DOCX]
Privacy and confidentiality agreement: Working from home WHS [DOCX]
Working from home WHS—report and agreement [DOCX]

Ministry of Health
It is essential that AOD services maintain infection control protocols, including COVID-19 screening and testing. Make sure you know local testing clinics and how you can support your clients to access them. Learn more.

COVID-19 infection prevention and control: Advice for cleaning and disinfection in the workplace [PDF]
COVID-19 infection prevention and control: Primary, community and outpatient settings [PDF]
FAQ pages for AOD treatment services and opioid treatment program patients
Coronavirus (COVID-19) information for NSW Health funded NGOs
Guidance: Process for NSW Health funded non government organisation providers to request personal protective equipment
Guidance for AOD services about COVID-19

COVID-19 checklist for AOD services [DOCX]
It is important that all AOD services prioritise the development of a preparedness plan for how you will respond to service disruption caused by COVID-19. The Ministry has prepared a checklist highlighting important considerations for your service in developing this plan. If you need support, please contact your contract manager directly, or email the AOD branch using the safety and quality email address.

Factsheet with considerations for business continuity [DOCX]

Department of Health
Coronavirus (COVID-19) guidelines for outbreaks in residential care facilities

Department of Communities and Justice
Coronavirus (COVID-19) information for service providers

Workforce matters
The best sources of information are:
Fair Work website
Safe Work Australia website
Justice Connect COVID-19 response briefing note
Australian Government support for individuals and households
Businesses and employment: Support and financial relief for businesses, employees and jobseekers, to help manage the impact of COVID-19.

General resources

As a direct client service provider, you should be implementing infection prevention and control measures. There are resources available about 2019-nCoV and about how to prevent the spread of respiratory illness.

From the NSW Government:
Please visit the NSW Health 2019-nCoV home page first for all queries (available in English, Chinese simplified and traditional).

More from NSW Health:

From the Australian Government: