Coronavirus news and resources for managers and leaders

This page will be continually updated. Last update: 8 April 2020
For news and resources specific to frontline workers and their clients, click here. New!

News and events

1 April: Coronavirus (COVID-19) Ministry webinar
Watch the webinar New!
Slides from the webinar
[PDF] New!
Q&A from the webinar [PDF] New!

NGO service development grants: round two

The timeline for submissions and projects has been revised due to the pressures the sector is experiencing as we start to deal with the pandemic.

Sector watch updates
6 April 2020 New!
23 March 2020


For non government AOD services

Check the Policy Toolkit for documents to support human resources changes during this time.
Essential worker template letter [DOCX] New!
Human resources policy template [DOCX]
Privacy and confidentiality agreement: Working from home WHS [DOCX] New!
Working from home WHS—report and agreement [DOCX]

Ministry of Health
Coronavirus (COVID-19) information for NSW Health funded NGOs New! Guidance: Process for NSW Health funded non government organisation providers to request personal protective equipment New!
Guidance for AOD Services about COVID-19 New!

COVID-19 checklist for AOD services [DOCX]
It is important that all AOD services prioritise the development of a preparedness plan for how you will respond to service disruption caused by COVID-19. The Ministry has prepared a checklist highlighting important considerations for your service in developing this plan. If you need support, please contact your contract manager directly, or email the AOD branch using the safety and quality email address.

Factsheet with considerations for business continuity [DOCX]

Previous Q&A from the Ministry with NADA members
26 March: Q&A from the Ministry teleconference [PDF] New!
9 March: Q&A from the Ministry workshop [DOCX]

Department of Health
Coronavirus (COVID-19) guidelines for outbreaks in residential care facilities

Department of Communities and Justice
Coronavirus (COVID-19) information for service providers

Workforce matters
The best sources of information are:
Fair Work website
Safe Work Australia website
Justice Connect COVID-19 response briefing note
Australian Government support for individuals and households
Businesses and employment: Support and financial relief for businesses, employees and jobseekers, to help manage the impact of COVID-19.

General resources

As a direct client service provider, you should be implementing infection prevention and control measures. There are resources available about 2019-nCoV and about how to prevent the spread of respiratory illness.

From the NSW Government:
Please visit the NSW Health 2019-nCoV home page first for all queries (available in English, Chinese simplified and traditional).

More from NSW Health:

From the Australian Government: