NADA is committed to the active and meaningful involvement of consumer representatives to inform NADA activities. NADA knows the value of the consumer voice and are committed to leading the way in supporting and promoting consumer representation and engagement within its member organisations. NADA recognises to do this we require leadership and direction from the NADA Consumer Advisory Group.
The primary purpose of the Consumer Advisory Group is to support NADA through the provision of advice based on the lived experience and expertise of members. They will inform NADA activities, including policy, project and resource development, strategic planning, advocacy, and governance.
Activities and functions
Activities of the Consumer Advisory Group include:
Advising NADA staff of innovative consumer engagement programs and initiatives which are relevant to NADA and its operations, the NADA membership and other stakeholders. This includes support the work of the NADA Advocacy Sub Committee and NADA’s Communication Strategy.
Consulting on NADA’s resources and projects, by participating in work such as articles for NADA Advocate.
Acting as a forum for NADA members to explore how consumer participation can support effective engagement.
The Consumer Advisory Group’s term of reference can be viewed here.
Ifyou would like more information about NADA’s Consumer Advisory Group and would like to be involved, please contact Michelle Ridley.
NADA proudly acknowledges the Gadigal people of the Eora Nation as the custodians of the land on which our office stands. We extend this acknowledgement to all Aboriginal and Torres Strait Islander people across Australia and pay our respects to Elders past, present and future.
NADA has award level accreditation under the Australian Services Excellence Standards (ASES) a quality framework certified by Quality Innovation and Performance (QIP).