Policy Toolkit

Policy Toolkit

Policy toolkit

policy toolkit

Developed by NADA, this toolkit supports the formal quality improvement program of non government AOD organisations. Download the files to easily create or review operational policy documents.

We continually update the toolkit with new policy topics and supporting documents, and to comply with legislative changes. To provide feedback or make a suggestion, contact NADA.

View policy templates and supporting documents

What’s new

9 April 2020
A privacy and confidentiality agreement for working from home is now available. Visit the human resources section to download the supporting document. 


31 March 2020
A template letter for managers to provide to their staff as evidence of their essential worker status is now available. Visit the human resources section to download the supporting document. 


17 January 2020
The NADA Practice and Leadership Group (NPLG) has developed a suite of position descriptions for roles specific to the AOD sector, including Aboriginal AOD worker, AOD outreach work, and Youth AOD worker. Visit the human resources section to download the new templates.


18 November 2019
A risk management policy template is now available. Visit the risk management section to download the template and supporting documents.


30 September 2019
A clinical governance policy template is now available. Visit the clinical governance section to download the template and supporting documents.


30 July 2019
A revised and updated template for human resources is now available. See the human resources section.


09 July 2019
A revised and updated template for organisational development is now available. See the organisational development section.

01 July 2019
Download the revised and updated policy templates and supporting documents for work, health and safety [ZIP] and financial management [ZIP].


03 July 2019
Download the new Notice of treatment letter template [DOCX] to provide to employment services providers.


24 June 2019
Download the revised and updated policy template and supporting documents for project management [ZIP].


12 June 2019
Download the revised and updated policy templates and supporting documents for: communications [ZIP], governance [ZIP], and information and communications technology [ZIP].


18 February 2019
Download the new Data breach response plan template [DOCX].