NADA Conference 2025 cancellation and refund policy

Cancellations

Cancellations received on or before 2 May 2025 will receive a full refund minus a $100 service fee. Registrations cancelled after this date will not be eligible for a refund.

Substitutions

As an alternative to a cancellation, we strongly recommend transferring the registration to another person or opting for a virtual registration. No refunds will be made for No Shows. All substitutions must be submitted to NADA by 30 May 2025.

Cancellations and substitutions must be submitted in writing via email and must be confirmed by a response email from NADA.

Processing of refunds

Refunds will be processed within 14 business days of receiving a refund request in line with this policy.

Refunds will only be processed to the bank account or card of the individual, organisation or institution from which the payment was received. Should payment have been made via company cheque, the refund will be processed via electronic funds transfer to the company account.

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NADA proudly acknowledges the Gadigal and Birrabirragal people as the custodians of the land on which our office stands and the waterways we view. We extend this acknowledgement to all Aboriginal and Torres Strait Islander people across Australia and pay our respects to Elders past, present and future.

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