Page last updated: 4 July 2022
Members’ frequently asked questions
Stay up to date
NSW Health COVID home page Click here
NSW Health COVID-19 vaccination in NSW Click here
Australian Government COVID-19 home page Click here
News and updates
March 2022
COVID-19 healthcare practices in the community – Risk assessment matrix
Feb 2022
Changes to COVID-19-related incident reporting for NSW Health-funded NGOs
Reporting a single instance of COVID positive case:
- Notify your contract manager by email, without identifying personal information. The email should contain the date of a positive test result, type of test (RAT or PCR) and if you anticipate any service interruptions as a result of that case.
An incident report will be required where your service becomes aware of a COVID outbreak, defined as when:
- 2 or more cases that have clinical indicators of COVID-19 (fever, an acute respiratory infection (this includes a cough, sore throat or shortness of breath), a runny nose, loss of smell or loss of taste) in staff or clients that occurs within 3 days (72 hours) AND
- at least one of these cases is confirmed as COVID-19 by a Rapid Antigen Test (RAT) or PCR test.
Non-residential services are not required to submit an incident report unless a connection is made between the cases; such as two cases visited the same physical location (even if at different times) and/or linked by an in-person meeting (even if full personal protective equipment was used).
Please contact your contract manager if you have any questions.
COVID resources by topic
COVID-19 screening at NSW Healthcare facilities
• Healthcare facilities
• Residential aged care facilities
• Residential disability care facilities
• Home care service providers facilities
Infection, prevention and control guidance
COVID-19 information for NSW Health funded NGOs
Infection prevention and control manual for health care settings
Requesting PPE for NSW Health funded NGOs
Accessing and delivering AOD treatment during COVID-19 (including Opioid Treatment)
Resources for health care and residential care workers
Ministry of Health COVID-19 checklist for AOD services [DOCX]
Department of Health Guidelines for outbreaks in residential care facilities
Rapid Antigen Testing
Mandatory vaccination
NSW Health COVID-19 information for health funded NGOs and FAQs
Justice Connect: Managing vaccines in the workplace
Health worker safety
Health care worker COVID-19 exposure risk assessment matrix (NSW Health)
Health worker safety resources (NSW Health)
Adjusting our practice to keep everyone safe: NADA COVID-19 FAQs (Nov 2021)
COVID in the workplace
Fair Work
Safe Work Australia
NSW Government
Legal advice contact Justice Connect
Policy resources
See NADA Policy Toolkit for documents to support human resources changes:
Human resources policy template [DOCX]
Working from home WHS—report and agreement [DOCX]
Client resources
NUAA vaccination resources Download the poster and flyer
AHMRC resources for Aboriginal and Torres Strait Islander people
Turning Point client engagement and withdrawal support resources
Insight coping and self-care resource
Worker wellbeing
NADA Well Beings short animation series Here
NADA Coping with stress and uncertainty during COVID-19 eLearning course
NADA Worker wellbeing resources Here
Australian Psychological Society
Black Dog Institute
Orygen
Recorded webinars
Ministry of Health: COVID future scenario planning (March 2022)
COVID normal: Preparing for a new world
Adapting to change, adapting your service during COVID-19
Adapting Practice: shifting therapeutic support online
Australian Government COVID-19 infection control eLearning module
NGO Community of Practice: Update on COVID-19 issues for NSW Health funded NGOs (August 2021)
COVID-19 infection control: A focus on residential AOD treatment
Webinar slides [PPTX] Q&A from the webinar [PDF]
COVID-19 Ministry of Health Webinar (April 2020) Slides [PDF] Q&A [PDF]
For further webinars and resources See the AOD Resources Finder
