Resources

Supporting the implementation of Key Performance Indicators for NGO AOD services in NSW

Summary report
Meg Grealy and Alison Ritter March 2025

This summary report [PDF] describes findings examining the implementation of NADA Key Performance Indicators (KPIs) in the NSW NGO AOD sector as at December 2024. No funding was made available to facilitate implementation, and this is an important context for all the below findings.