Demonstrate your organisation’s effectiveness in delivering high quality services The ‘Enhanced performance management guide’ provides organisations with an introduction to performance management processes, key concepts and the tools that can enable them to reflect, plan and implement ways of measuring, analysing and reporting on the work they do. The guide provides information about developing a […]
Research showcase
Research in its broadest sense is a contribution to knowledge. The purpose of this bibliography is to showcase the significant contributions to knowledge being made within and across our sectors by members of the Network of Alcohol and Other Drugs Agencies (NADA) and the Mental Health Coordinating Council (MHCC).
Tools for change: A new way of working with families and carers
‘Tools for change’ improves the support offered to the families and carers of clients with co-existing mental health and drug and alcohol issues who access non-government alcohol and other drugs services. Download this resource [ZIP] This resource contains a range of interventions, practice tips, service models, resources and training organisations to assist services in working […]
Government guidelines and plans
This page contains links to guidelines and plans by the NSW and the Australian Governments relating to drug and alcohol and/or mental health policy and service delivery. NSW alcohol and other drugs Non government AOD performance indicator resources NGO alcohol and other drugs treatment service specifications (2017) [PDF] Clinical care standards for alcohol and other […]
Benchmarking
A guide for the NSW non-government AOD sector Benchmarking is one of a number of tools that an organisation can use to monitor and evaluate how well it is performing, and to drive continuous improvement in quality and outcomes. Download this resource [PDF] Benchmarking is primarily about comparison—comparing what a service is doing or how […]
A review of screening, assessment and outcome measures for drug and alcohol settings
This resource provides an overview of the most relevant and useful standardised tools available to measure treatment outcomes, and to screen and assess mental health symptoms and conditions, drug and alcohol use and disorders and general functioning. Focus has been given to tools that require limited training to use and are freely available . Download […]
Planning framework and user guidebook
Outcome based planning and reporting framework user guidebook for Aboriginal drug and alcohol residential rehabilitation services This resource was developed for Aboriginal AOD residential rehabilitation treatment services. The service planning framework provides organisations with guidance on how to incorporate best practice service delivery with organisational management and governance. It refers to areas such as quality […]
Aboriginal Drug and Alcohol Residential Rehabilitation Network model of care
Members from the Aboriginal Drug and Alcohol Residential Rehabilitation Network (ADARRN) share their journey in the development of the ADARRN model of care and the incorporation of the ADARRN in the NSW Alcohol and other Drugs specialist treatment sector. Watch this video to understand the significance of Aboriginal community controlled organisations in the provision of […]
Providing inclusive AOD treatment for gender and sexuality diverse people
Watch this panel discussion to: understand the importance of using inclusive language and asking about people’s gender and sexuality in AOD settings hear from the perspective of a service user and frontline workers to understand any barriers and enablers explore approaches to having conversations about gender and sexuality and how it can be applied in […]
