Please be aware that NADA is currently reviewing and revising this toolkit to ensure it is in line with current legislation and practice requirements. As such, when using these documents, please check to ensure your content is in line with relevant legislation and any other policy requirements that may be applicable to your organisation.
Download policy template and all the supporting documents
The purpose of this policy is to provide guidance in developing and implementing communication strategies which are effective, accessible, transparent and equitable dissemination and receipt of information and communications within the organisation and with clients, stakeholders, and the media.
Sections in this policy Communication policy framework Effective communication Corporate image Media communications/liaison Marketing and promotion Social media Feedback and complaints Privacy and confidentiality Internal references External references
Privacy Act 1988 (Cmlth) NSW Privacy and Personal Information Protection Act 1998 Federal Circuit Court of Australia (Consequential Amendments) Act 2013 (Cmlth) Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cmlth)
NADA proudly acknowledges the Gadigal people of the Eora Nation as the custodians of the land on which our office stands. We extend this acknowledgement to all Aboriginal and Torres Strait Islander people across Australia and pay our respects to Elders past, present and future.
NADA has award level accreditation under the Australian Services Excellence Standards (ASES) a quality framework certified by Quality Innovation and Performance (QIP).