Policy toolkit

Policy toolkit

Client clinical management

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Client clinical management policy and supporting documents
This file contains one policy and x supporting documents.

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Client clinical management policy

The purpose of this policy is to guide the organisation in providing appropriate client clinical management processes involving clients and potential clients.

Sections in this policy
Client clinical management policy framework
Service approach
Access and intake
Child protection reporting
Communicating intake, assessment and referral processes
Client consent and plans
Client intervention
Suicide and self-harm prevention
Client exit and re-entry
Internal references
External references

Download supporting documents

Client waiting list
Client assessment and plans
Client intake form
Client assessment form
Case management plan template
Treatment plan and review template

Client exit
Client exit summary form
Certificate of achievement

Case notes
Case notes template
Case notes audit template
Case notes audit schedule template
Case notes audit evaluation template|

Suicide and self-harm prevention
Suicide risk screener template
Suicide risk screener

Client safety plan template
Commitment to treatment template
Client keep safe strategies handout

Referral directory template
Referral directory user guide
Client referral form

Part of the work, health and safety policy supporting documents
Outreach/home visit log template
Incident report form


Privacy Amendment (Enhancing Privacy Protection) Act 2012
The Health Records and Information Privacy Act 2002 (NSW)
Children and Young Persons (Care and Protection Act 1998 (NSW)
Ombudsman Act 1974 (NSW)
Privacy Act 1988 (Commonwealth)
Public Health Act 1991 (NSW)

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