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Service delivery policies
> Client clinical management
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Safer spaces (2024)
Client clinical management
Please be aware that NADA is currently reviewing and revising this toolkit to ensure it is in line with current legislation and practice requirements. As such, when using these documents, please check to ensure your content is in line with relevant legislation and any other policy requirements that may be applicable to your organisation.
Download policy template and all the supporting documents
Client clinical management policy template (2017) and supporting documents
This file contains 1 policy and 22 supporting documents.
Download policy only
Client clinical management policy template (2017)
The purpose of this policy is to guide the organisation in providing appropriate client clinical management processes involving clients and potential clients.
Sections in this policy
Client clinical management policy framework
Service approach
Access and intake
Assessment
Child protection reporting
Referrals
Communicating intake, assessment and referral processes
Client consent and plans
Client intervention
Suicide and self-harm prevention
Client exit and re-entry
Internal references
External references
Download supporting documents
Case notes
Case notes template (2017)
Case notes audit template (2017)
Case notes audit schedule template (2017)
Case notes audit evaluation template (2017)
Client exit templates
Client exit summary form (2017)
Client certificate of achievement (2017)
Intake, assessment, treatment plan and review templates
Case management plan (2017)
Client assessment form (2017)
Client intake form(2017)
Client safety plan (2018)
Client treatment plan and review (2017)
Client waiting list (2017)
Commitment to treatment agreement (2018)
Keep safe strategies handout (2018)
Referral templates
Client referral form(2017)
Referral directory (2017)
Referral directory user guide (2017)
Suicide and self-harm prevention
Suicide risk screener instructions
Suicide risk screener template
Other supporting documents
Notice of treatment letter template (2019)
Outreach/home visit log template (2018)
Incident report form template (2018)
Factsheet – Maintaining professional boundaries (2018)
Related legislation
Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cmlth)
The Health Records and Information Privacy Act 2002 (NSW)
Children and Young Persons (Care and Protection Act 1998 (NSW)
Ombudsman Act 1974 (NSW)
Privacy Act 1988 (Cmlth)
Public Health Act 1991 (NSW)
