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Practice tips: Intake

When we reflect on our intake processes, we come back to the intention, which is to provide a positive experience of a person’s first contact or re-engagement with a service. For the potential client, this is the moment where you can make them feel like a welcomed guest. Whether intake occurs in person, on the phone, is planned or unplanned, the therapeutic fundamentals are the same.
Download the NADA intake practice tips [PDF]




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