Government guidelines and plans
This page contains links to guidelines and plans by the NSW and the Australian Governments relating to drug and alcohol and/or mental health policy and service delivery. NSW alcohol and
Resources
Benchmarking
A guide for the NSW non-government AOD sector Benchmarking is one of a number of tools that an organisation can use to monitor and evaluate how well it is performing,
A review of screening, assessment and outcome measures for drug and alcohol settings
This resource provides an overview of the most relevant and useful standardised tools available to measure treatment outcomes, and to screen and assess mental health symptoms and conditions, drug and
Planning framework and user guidebook
Outcome based planning and reporting framework user guidebook for Aboriginal drug and alcohol residential rehabilitation services This resource was developed for Aboriginal AOD residential rehabilitation treatment services. The service planning
Practice tips: Risk
Clinical Care Standard 4Identifying, responding to, and ongoing monitoring of riskAssessing and responding to risk is an important part of service delivery. It starts at intake, continues throughout treatment, and
Practice tips: Care planning
The information collected at intake and through the comprehensive assessment contributes to the shaping of the plan of action and steps to be taken during the person’s contact with the
Practice tips: Assessment
The delivery of a comprehensive assessment needs to be respectful, holistic, culturally safe, trauma-informed and provide a positive experience of contact with the AOD sector. Download practice tips [PDF].
Practice tips: Intake
When we reflect on our intake processes, we come back to the intention, which is to provide a positive experience of a person’s first contact or re-engagement with a service.
Practice tips: Transfer of care
The intention of the transfer of care process is to ensure that clients feel supported as they exit from our services. It is followed by documentation written in clear language,
Practice tips: Using data and conversation to inform treatment
Clinical Care Standard 5: Monitoring treatment progress and outcomes This guide outlines an approach to reviews and monitoring treatment outcomes that is collaborative, strength-based and trauma informed. Download practice tips
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