Demonstrate your organisation’s effectiveness in delivering high quality services
The ‘Enhanced performance management guide’ provides organisations with an introduction to performance management processes, key concepts and the tools that can enable them to reflect, plan and implement ways of measuring, analysing and reporting on the work they do. The guide provides information about developing a model of care, performance measurement, reporting, and the steps needed to embed performance management processes into organisational culture. Download this resource [PDF]
NADA has created a suit of products that address quality improvement and benchmarking, of which this guide forms a part. The guide is also used as a companion document for workshops.
For more information, email Suzie Hudson Sarah Etter.
NADA proudly acknowledges the Gadigal people of the Eora Nation as the custodians of the land on which our office stands. We extend this acknowledgement to all Aboriginal and Torres Strait Islander people across Australia and pay our respects to Elders past, present and future.
NADA has award level accreditation under the Australian Services Excellence Standards (ASES) a quality framework certified by Quality Innovation and Performance (QIP).