Demonstrate your organisation’s effectiveness in delivering high quality services
Tags: Benchmarking, Data and outcomes, Evaluation skills, Organisations, Performance management
The ‘Enhanced performance management guide’ provides organisations with an introduction to performance management processes, key concepts and the tools that can enable them to reflect, plan and implement ways of measuring, analysing and reporting on the work they do. The guide provides information about developing a model of care, performance measurement, reporting, and the steps needed to embed performance management processes into organisational culture.
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NADA has created a suit of products that address quality improvement and benchmarking, of which this guide forms a part. The guide is also used as a companion document for workshops.
For more information, email Suzie Hudson Sarah Etter.