Language is powerful—especially when discussing alcohol and other drugs (AOD) and the people who use them.
Intended for the non-government AOD resource provides workers with best-practice guidelines on how to use language empower clients and reinforce a person-centred approach.
Larry Pierce, CEO of NADA, says: “We know that fear of stigma and being labelled can and does stop people from accessing treatment and support. It’s time we stop using stigmatising language and start being more mindful and deliberate about avoiding pejorative terms.”
Language matters was developed by NADA and NUAA, in consultation with non-government AOD workers and people who use drugs.
NADA proudly acknowledges the Gadigal people of the Eora Nation as the custodians of the land on which our office stands. We extend this acknowledgement to all Aboriginal and Torres Strait Islander people across Australia and pay our respects to Elders past, present and future.
NADA has award level accreditation under the Australian Services Excellence Standards (ASES) a quality framework certified by Quality Innovation and Performance (QIP).