NADA has developed a collection of policy templates targeted at non-government AOD entities to assist you with governance, quality improvement and accreditation. You can download these free Word templates to develop your own customised policies.
NADA regularly reviews the templates in this toolkit to ensure current legislation and practice requirements. Check out the ‘What’s New’ section on this page when policies are added or updated.
If you would like to provide feedback on NADA’s policy toolkit, or contribute to the development of the toolkit, please contact Majella.
Service delivery policies
Client clinical management
Service and program operations
Clinical governance
Consumer engagement
Optional administration and support policies
Communications
Human resources
Clinical supervision
Information and communication technology
Project management
The importance of setting up good policies for your organisation
A policy is a concise formal statement or framework outlining the aims of the organisation in relation to internal governance and guidelines. Policies aim to inform and guide Board members and staff how business is carried out in their organisation, provide clarity of roles and responsibilities, and provide details about policy implementation.
Good policies are:
- – informed by the organisation’s vision, mission statement, guiding principles and strategic plan
- – informed by legislation and national/state policy directives
- – a guide to best practice
- – written in clear and concise language
- – relevant and accessible to all people who may have an interest in, or who will be affected by them
- – the basis of the organisation’s quality improvement program and, as such, are subject to continuous review and improvement.
- – are aligned with the organisation’s strategic/operational/business plans
What’s new
January 2025
Updated Clinical Governance policy.
December 2024
Updated Governance and Risk management policies.
May 2024
– A new Disaster and Emergency Management policy template is available.
– The Work, Health Safety policy and supporting documents have been revised.
– The Organisational Development policy and supporting documents have been revised.
January 2024
The Project Management Policy and supporting documents have been revised.
