policy toolkit

Consumer engagement

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Consumer engagement policy (2022) and supporting document
This file contains 1 policy and supporting document

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The purpose of this policy is to ensure organisations are guided by current and consistent practices regarding consumer engagement.  

Sections in this policy
Policy framework
Policy detail:
– Purpose of consumer participation
– Role of consumer participation
– Planning consumer participation
– Remuneration and reimbursement of consumer representatives
– Training and support for staff

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Related legislation

Privacy and Personal Information Act 1998 (NSW)
Privacy Act 1988 (Cth)

Related policies

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