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Essential organisation policies
Governance (2024)
Risk management (2024)
Work, health and safety
Financial management
Disaster and emergency management
Human resources
Information and communication technology
Privacy and confidentiality

Service delivery policies
Client clinical management
Clinical governance (2024)
Clinical supervision (2024)
Service and program operations
Consumer engagement
Safer spaces (2025)
Feedback and complaints management
Grievance management
> Child protection and reporting
Suicide and self-harm prevention

Other policies
Communications
Organisational development
Project management

Child protection and reporting

When using these documents, please check to ensure your content is aligned to the relevant legislation and other policy requirements that may be applicable to your organisation.

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Child protection and reporting (2025)
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Child protection and reporting (2025)

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NADA proudly acknowledges the Gadigal and Birrabirragal people as the Traditional Custodians of the land on which our office stands and the waterways we view. We extend this acknowledgement to all Aboriginal and Torres Strait Islander people across Australia and pay our respects to Elders past, present and future.

NADA has award level accreditation under the Australian Services Excellence Standards (ASES) a quality framework certified by Quality Innovation and Performance (QIP).

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