Developed by NADA, this toolkit supports the formal quality improvement program of non government AOD organisations. Download the files to easily create or review operational policy documents.
Consumer participation audit tool
Did you know that at their core, the principles of consumer participation relate to human rights, health outcomes, relationships, service delivery, as well as accreditation and legal issues? NADA has developed the ‘Consumer participation audit tool: User guide & tools’, to support membership with gauging where they are currently situated in relation to consumer participation […]
Non-government AOD performance indicator resources
From 1 July 2018, non government organisations (NGOs) contracted by NSW Health to provide alcohol and other drug treatment services will have five core performance indicators included in contracts.
Aboriginal inclusion tool
A tool to improve Aboriginal inclusion in AOD services Are your organisational practices inclusive when working with Aboriginal people and the Aboriginal community? This resource helps you assess, then improve your organisational policy and processes. Download Aboriginal inclusion tool: User guide [PDF] Aboriginal inclusion tool: Working document [MS Word] Background NADA acknowledges the high levels […]
Research showcase
Research in its broadest sense is a contribution to knowledge. The purpose of this bibliography is to showcase the significant contributions to knowledge being made within and across our sectors by members of the Network of Alcohol and Other Drugs Agencies (NADA) and the Mental Health Coordinating Council (MHCC).
Benchmarking
A guide for the NSW non-government AOD sector Benchmarking is one of a number of tools that an organisation can use to monitor and evaluate how well it is performing, and to drive continuous improvement in quality and outcomes. Download this resource [PDF] Benchmarking is primarily about comparison—comparing what a service is doing or how […]
Planning framework and user guidebook
Outcome based planning and reporting framework user guidebook for Aboriginal drug and alcohol residential rehabilitation services This resource was developed for Aboriginal AOD residential rehabilitation treatment services. The service planning framework provides organisations with guidance on how to incorporate best practice service delivery with organisational management and governance. It refers to areas such as quality […]
Factsheet: Supporting quality alcohol and other drugs treatment
This factsheet supports NADA members understand the key documents that should be considered as part of the provision of quality AOD treatment. This factsheet can also be used by assessors of quality standards in undertaking assessment for accreditation of NSW non-government AOD treatment and support services. Download factsheet [PDF]
Engaging consumers: Tricky or transformational?
Delve into the role of language, consumers and research and hear consumers experiences of engagement. Watch to acquire insights into the significance of lived experience in relation to consumer participation, gain an understanding of the role which language can play regarding access and equity and increase your awareness about the developing role of consumers in […]
