policy toolkit
Consumer engagement
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Consumer engagement policy (2022) and supporting document
This file contains 1 policy and 1 supporting document
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The purpose of this policy is to ensure organisations are guided by current and consistent practices regarding consumer engagement.
Sections in this policy
Policy framework
Policy detail:
– Purpose of consumer participation
– Role of consumer participation
– Planning consumer participation
– Remuneration and reimbursement of consumer representatives
– Training and support for staff
References
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Related legislation
Privacy and Personal Information Act 1998 (NSW)
Privacy Act 1988 (Cth)
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NADA proudly acknowledges the Gadigal people of the Eora Nation as the custodians of the land on which our office stands. We extend this acknowledgement to all Aboriginal and Torres Strait Islander people across Australia and pay our respects to Elders past, present and future.
NADA has award level accreditation under the Australian Services Excellence Standards (ASES) a quality framework certified by Quality Innovation and Performance (QIP).
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