Embarking on a career in the NSW alcohol and other drugs (AOD) sector? The orientation guide for the AOD sector in NSW is your essential companion as you begin this journey of supporting individuals, families and communities impacted by AOD use. Download this resource [PDF] The guide offers a practical overview of essential knowledge, core […]
Governance toolkit
This toolkit has been developed to assist organisations within the NSW non-government AOD sector to improve governance knowledge and practice. This toolkit is aimed at voluntary Board members, paid CEOs, and other staff working at NADA member organisations, however, it is applicable across the range of non-government and community service sector Download this resource [PDF] […]
Clinical care standards
The Clinical Care Standards for Alcohol and Other Drug Treatment (the Standards) outline the core elements of care that underpin treatment within the alcohol and other drug treatment sector in NSW. These standards apply to all alcohol and other drug treatment service types and locations and do not identify specific interventions used in treatment. The […]
Shaping great work experiences
If AOD organisations give attention to the growth, wellbeing and overall work experience of their people, the workforce is more motivated, intents to stay, and performs better. NADA, together with VAADA and Curtin University conducted a study into the various elements that comprise your total work experience. This is understood a system of influences and […]
Trauma-informed practices for responding to difficult situations
‘Trauma-informed care is being treated with kindness— human kindness is what’s most important.’ (Tony, consumer) Trauma-informed care is essential when delivering services and can be implemented in any service setting. Every person has a responsibility to practice in ways that are trauma-informed. This practice guide contains information and advice for providing safe and inclusive service […]
Non-government AOD performance indicator resources
From 1 July 2018, non government organisations (NGOs) contracted by NSW Health to provide alcohol and other drug treatment services will have five core performance indicators included in contracts.
Enhanced performance management guide
Demonstrate your organisation’s effectiveness in delivering high quality services The ‘Enhanced performance management guide’ provides organisations with an introduction to performance management processes, key concepts and the tools that can enable them to reflect, plan and implement ways of measuring, analysing and reporting on the work they do. The guide provides information about developing a […]
Benchmarking
A guide for the NSW non-government AOD sector Benchmarking is one of a number of tools that an organisation can use to monitor and evaluate how well it is performing, and to drive continuous improvement in quality and outcomes. Download this resource [PDF] Benchmarking is primarily about comparison—comparing what a service is doing or how […]
Planning framework and user guidebook
Outcome based planning and reporting framework user guidebook for Aboriginal drug and alcohol residential rehabilitation services This resource was developed for Aboriginal AOD residential rehabilitation treatment services. The service planning framework provides organisations with guidance on how to incorporate best practice service delivery with organisational management and governance. It refers to areas such as quality […]
Factsheet: Supporting quality alcohol and other drugs treatment
This factsheet supports NADA members understand the key documents that should be considered as part of the provision of quality AOD treatment. This factsheet can also be used by assessors of quality standards in undertaking assessment for accreditation of NSW non-government AOD treatment and support services. Download factsheet [PDF]