Service and program operations policy template (2017) 

The purpose of this policy is to provide guidance on the responsible use of the organisation’s facilities, to ensure that its amenities and services are high quality and provide equal access to all its clients.

Sections in this policy
Service and program operations policy framework
Rights and responsibilities
Child protection
Client file management
Client orientation and use of common areas
Facilitating client visits
Client’s external commitments and appointments
Client health care
Medication management
Smoking
Possession of substances on premises
Client sexual safety
Client computers and communication systems
Social media and clients
Internal references
External references